Wipro Recruitment | Processor (0-2 years) | Noida

Wipro Freshers and Experienced Recruitment in Noida For Processor Position. Graduates are eligible to apply for this job. More details regarding Wipro Noida Job Openings is given below.

Company Name: Wipro

Job Location: Noida

Job Position: Processor

Experience: Freshers / 0 to 2 years

Qualification: Graduation

Job Description:

The Processor is responsible for processing all activities related to client benefits plans as set up in TBA , while meeting and exceeding client Service Level Agreements.

• The Team Member is responsible for developing superior understanding of client plan provisions, identify opportunities for knowledge enhancement and deliver to high standards of quality and timeliness.
• Consulting Skills, Client Knowledge And Client Service:
• Prioritizes work as required in order to effectively respond to client needs.
• Demonstrates sound understanding of client plan provisions by asking questions and responding to client needs in a timely fashion.
• Ensures knowledge of client plan provisions and supporting documentation is current and updated.
• Follows all predefined procedures, adheres to all the process guidelines and ensures that performance parameters are met and/ or exceeded against SLA targets.
• Participates & contributes in daily huddles and status meetings.
• Ensures on-time and accurate delivery of all tasks as per Service Level Agreements.
• Adaptability and Flexibility, Coaching and Recognition, Cross-cultural Competence.
• Delivers on new/ adhoc tasks in order to meet client/ internal goals promptly.
• Seeks and accepts feedback from coaches & mentors to enhance knowledge and capabilities.
• Creates/ updates SOP where and when required . Work with other supporting groups to enhance procedures and eliminate wastage.

Eligibility Criteria:

• Fresher 2021 & 2022 Arts & Science Graduates with no standing backlogs / Exp in BPO Domain can also apply.
• Should have Experience in Non voice/backend/BPO/Customer service/Transaction Processing related.
• Candidate should have Good communication in English.
• Logical & Analytical skills is required.
• Flexibility to work in 5 pm-3 am  shift environment.
• Need Immediate Joiners.

Required Experience:

• 0 months 2 years work experience in back office or similar transaction processing.
• Good computer operating skills required (MS- Office Applications) with typing Speed of Minimum 25 WPM with 90% Accuracy.
• Should demonstrate good written & verbal communication.

Preferred Experience:

• Previous experience from Outsourcing and possessing good social skills.

Work Condition:

• Flexibility to work in 11:30am to 9 Pm and 5.30pm- 3am (fixed).
• Flexibility to occasionally extend work hours to meet business needs.
• Flexibility to move across client teams.
• Willingness to sign a service agreement before every overseas travel /assignment.

How To Apply:

• Registrations are closed

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