Thomson Reuters JobsCompany Name: Thomson Reuters

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Job Location: Bangalore

Experience: Freshers/Experienced (0 to 1 year)

Job Category: IT | Software

Job Position: Trainee Database Engineer (DBA)

No.of Openings: 8

Salary: Rs. 2,50,000 – 3,00,000/- per annum

Qualification: BE, BTech, MCA, MSc (Science)

Eligibility Criteria:

  • Knowledge with MSSQL 2008/2012 on windows.
  • Knowledge with Oracle 11g on Unix/Linux platforms.
  • Familiar with UNIX/Linux operating systems and shell scripting.
  • Familiar with Windows operating system and batch scripting.
  • Understand Thomson Reuters product lines and supported technologies.
  • Understand the impact of new products and technical impacts to supported systems.
  • Ability to work effectively as part of a team, as well as independently toward assigned goals.
  • Strong quantitative, analytical, communication and verbal skills with a strong customer service focus.
  • Ability to handle issues in high pressure situations.
  • Good Analytical/Communication Skills and Aptitude for learning.
  • Passionate and enthusiastic about excellence and attention to detail.
  • Develop and maintain open honest and trusting relationships.
  • Goes above and beyond prescribed duties as and when required.
  • Strong organizational, time management skills.
  • Works collaboratively and curiously.
  • Learn and stay current on standard database solutions designed by the Systems Engineering Database group.
  • Learn and stay current on the features and functionality of Oracle/MSSQL databases, focusing on technology to improve performance, availability, reliability, stability and work efficiency.

Job Responsibilities:

  • Responsible for metrics monitoring(Critical/Warning) Tablespace Full, DB alert log, Dataguard status, CRS Nodeapp status, Database services, File Systems etc.
  • Responsible for monitoring target availability events Database. Instance, Oracle HAS, Cluster, Listener, Cluster Database etc.
  • Responsible for monitoring database replication (log shipping, mirroring, DoubleTake, DataGuard, Golden Gate, Streams)
  • Follow Incident Management process Logging, Triaging, Prioritization, tracking, routing incidents and closing incidents by providing resolutions or escalating as appropriate.
  • Coordinate interaction with vendors, creating service requests and escalating as needed to ensure timely resolution.
  • Review and execute low risk changes including DDL, database configuration changes, patching, and well defined, well documented upgrades.
  • Collaborates with peers, Systems DBAs and managers to determine strategy and how best to implement and support it
  • Follow ITIL methodology for Change/Incident/Problem management.
  • Provide L1 support for critical, complex production Oracle/MSSQL databases.
  • Drive resolution of incidents.
  • Deliver against agreed service level objectives(SLA/SLO).
  • Work closely with internal technical teams during incident resolution and root cause analysis.
  • Develop technical documentation for use in future incident resolution.
  • Monitor Oracle alert log files, transaction log and backup logs
  • Monitor Agent Unreachability events, DB start/stop activities etc.
  • Demonstrate ability to work in teams as well as take initiatives in respective work areas.
  • Respond to inquiries from business partners related to performance, application errors, storage capacity, etc.
  • Provide problem management and resolution for repeat issues.
  • Adhere to documented Change Management policies.
  • Privilege Management – Create and maintain users, privileges and roles, enable/disable database auditing.
  • Participate in new system builds; create databases, schemas and deploy standard jobs and monitoring.
  • Participate in initiatives to define, measure, and report on database quality and stability.
  • Communicate in a professional manner when interacting across staff levels and internal/external customers.
  • Produce and maintain high quality technical documentation, present it clearly to interested parties.
  • Responsible for working mandatory 24×7 rotational shifts.

How To Apply:

  • Interested candidates send your updated resume to a.saideepa@thomsonreuters.com.

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