TEKsystems Recruitment | L1 Server / Storage Support Engineer | Bangalore
TEKsystems Recruitment in Bangalore For L1 Server/Storage Support Engineer Position. BE, BTech, BCA, BSc, Masters Degree Candidates are eligible to apply for this job. More details regarding TEKsystems Bangalore Job Openings is give below.
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Company Name: TEKsystems
Job Location: Bangalore
Job Category: IT | Software
Job Position: L1 Server / Storage Support Engineer
Experience: Freshers to 1 year
Qualification: BE/BTech/BCA/BSc/Masters Degree
Job Description:
- TEKsystems is hiring a L1 Server / Storage Support Engineer for one of our top product-based clients.
- Providing Server and Storage Support for large global enterprises to run their storage box operations efficiently and effectively.
- Employment Type: Contract.
- Notice Period: Immediate to 15 days.
- Work Location: Rotational shift.
Eligibility Criteria:
- Work Experience: Trained Fresher to 1 year into Desktop Support/Hardware Support/IT support/Troubleshoot.
Job Responsibilities:
- Provide Remote Server Hardware & Software support to Enterprise Customers, Field CE’s, Escalation Engineers.
- Diagnose and solve the Incidents/Issues via phone and email.
- Applying systematic problem-solving techniques to deliver timely resolution, Quality call documentation and superior can- do attitude.
- Develop and document clear action plans to resolve issues even where information may be limited.
- Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time and other Performance metrics are met /exceeded.
- Collaboration with other cross functional groups – i.e. L2, L3 , Labs , Call Management Group / Resource control to ensure timely resolution of issues.
- Participate / prepare Post Incident Reviews with ASM/Account Team as required.
What will you get to learn?
- The candidates will get experience working on Proliant, Blade, Rack, Super dome/dome server, Aruba Network, Storage and VMWare.
- It is a next level of growth for the candidates who are working on laptop and desktop troubleshooting.
Skills Required (Mandatory):
- Excellent Communication.
- IT Hardware.
- Troubleshoot.
- Desktop Support.
Other Skills:
- SAN
- NAS
- Raid Technologies
- Storage Arrays
- Servers
- Troubleshoot
- Desktop Support
How To Apply:
-
Registrations are closed