TEKsystems Recruitment | L1 Server / Storage Support Engineer | Bangalore

TEKsystems Recruitment in Bangalore For L1 Server/Storage Support Engineer Position. BE, BTech, BCA, BSc, Masters Degree Candidates are eligible to apply for this job. More details regarding TEKsystems Bangalore Job Openings is give below.

Company Name: TEKsystems

Job Location: Bangalore

Job Category: IT | Software

Job Position: L1 Server / Storage Support Engineer

Experience: Freshers to 1 year

Qualification: BE/BTech/BCA/BSc/Masters Degree

Job Description:

• TEKsystems is hiring a L1 Server / Storage Support Engineer for one of our top product-based clients.
• Providing Server and Storage Support for large global enterprises to run their storage box operations efficiently and effectively.
• Employment Type: Contract.
• Notice Period: Immediate to 15 days.
• Work Location: Rotational shift.

Eligibility Criteria:

• Work Experience: Trained Fresher to 1 year into Desktop Support/Hardware Support/IT support/Troubleshoot.

Job Responsibilities:

• Provide Remote Server Hardware & Software support to Enterprise Customers, Field CE’s, Escalation Engineers.
• Diagnose and solve the Incidents/Issues via phone and email.
• Applying systematic problem-solving techniques to deliver timely resolution, Quality call documentation and superior can- do attitude.
• Develop and document  clear action plans to resolve issues even where information may be limited.
• Delivers timely solutions to customer issues and meets the defined SLAs for response and resolution time and other Performance metrics are met /exceeded.
• Collaboration with other cross functional groups – i.e. L2, L3 , Labs , Call Management Group / Resource control to ensure timely resolution of issues.
• Participate / prepare Post Incident Reviews with ASM/Account Team as required.

What will you get to learn?

• The candidates will get experience working on Proliant, Blade, Rack, Super dome/dome server, Aruba Network, Storage and VMWare.
• It is a next level of growth for the candidates who are working on laptop and desktop troubleshooting.

Skills Required (Mandatory):

• Excellent Communication.
• IT Hardware.
• Troubleshoot.
• Desktop Support.

Other Skills:

• SAN
• NAS
• Raid Technologies
• Storage Arrays
• Servers
• Troubleshoot
• Desktop Support

How To Apply:

• Registrations are closed

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