Tech Mahindra Jobs HyderabadTech Mahindra freshers and experienced job openings in Hyderabad for Technical Support Associate Position. BE, BTech, MTech, MCA, Any Graduates are eligible for this job. More details regarding this job is given below.

Company Name: Tech Mahindra

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 5 years)

Job Category: BPO

Job Position: Technical Support Associate (International voice process)

Salary: Rs. 2,25,000 – 4,00,000/- per annum

Qualification: Any Graduation, BE, BTech, MTech, MCA

Eligibility Criteria:

  • Freshers are also eligible to apply but should be a Graduate in BE, BTech, MCA or MTech with no backlogs.
  • Any Graduate with 6 months of technical support and 1 year of customer support experience is eligible.
  • Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
  • Should be quick learner and self-motivated.

Core Competencies:

  • Pleasant, professional and courteous personality.
  • Excellent Problem Solving and Customer Service Skills.
  • Ability to think creatively and should have positive attitude.
  • Strong analytical and Interpersonal skills.

Job Description:

  • Candidate should be aware of basic technical knowledge in LAN, WAN and handling basic Internet issues.
  • Troubleshooting of technical related issues and ensure to resolve the issues or queries over the call.
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Candidate should be flexible to work in 24×7 environments (US Shift), comfortable to work in night shifts.
  • Transport facility available (Pick and Drop).
  • 5 days working.

How To Apply: Apply For This Job.

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