RedBus Freshers Recruitment | Support Engineer (0-1 year) | Bangalore
RedBus Recruitment in Bangalore For Support Engineer Position. BE, BTech, MCA Graduates are eligible to apply for this job. More details regarding RedBus Bangalore Job Openings is given below.
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Company Name: RedBus
Job Location: Bangalore
Job Position: L2 Support Engineer
Salary: Rs. 2,00,000 – 2,50,000/- per annum
Experience: Freshers / 0 to 1 year
Qualification: BE, BTech, MCA
Job Description:
- Support Engineer – L2 is the one who provide support on Technical issues on website and mobile App platform.
- An ideal candidate should have a strong mindset of application support with Technical Support background.
- The activities include Supporting all inter organization teams on all sorts of technical issues.
- The successful applicant will closely work with Customer Support Representative, Business Development, Developer team and other technical teams in a highly collaborative environment to provide rapid response to production emergencies and fixes.
Eligibility Criteria:
- 0 to 1 year experience with any application support/technical support experience Or Fresher with good communication skills & technical knowledge will also be considered.
Job Responsibilities:
- Monitor production issue queue on a rotation basis and work with Developer and Product team to prioritize, analyze and manage them to closure.
- Be the teams representative on track, manage, trouble-shoot and fix technical issues-short term and long term.
- Provide on-call support during off-hours as needed to supplement dedicated 24/7 team.
Technical Skills:
- Good command on SQL, Mongo DB and any of the scripting language (C, C++, Python).
Other Requirements:
- Ability and desire to strive in a proactive, high pressure, customer facing environment.
- Prior application support experience is preferable.
- Excellent interpersonal and communication skills (Written and Verbal).