OSI Systems Recruitment | Technical Support Specialist (0-2 years) | Hyderabad
OSI Systems Recruitment in Hyderabad For Technical Support Specialist Position. BTech, BSc Graduates 2018, 2019, 2020 are eligible to apply for this job. More details regarding OSI Systems Hyderabad Job Openings is given below.
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Company Name: OSI Systems
Job Location: Hyderabad
Job Category: IT | Software
Job Position: Technical Support Specialist
Experience: 0 to 2 years
Qualification: BTech (CSC, IT, ECE), BSc (Computers)
Year of Passing: 2018, 2019, 2020 Passouts
Eligibility Criteria:
- 0 – 2 years of experience in Application/Batch Monitoring/Call Centre would be an added advantage.
- Good Communication Skills – Oral & written.
- Willingness to work 24/7 in shifts on rotational basis.
- Must be a well-organized , a self-starter to learn quickly.
- Ability to do multi-tasking and work in a Team.
- Ability to work under pressure.
- Ability to speak to users across the globe.
Job Description:
- Technical Support will be the 1st point of contact to all the technical needs of the users.
- Respond to the user Incidents/requests either via mail, call, chat or in person based on the need.
- Coordinates, diagnoses and troubleshoots reported operational issues in 24/7 environment.
- Provides applications support services to employees with technical problems and information technology issues.
- Provides timely resolution of issues, problems or escalation on behalf of customer to appropriate technical personnel.
- Provides case status updates to management and end-users.
- Supports and maintains effective relationships with users.
- Develops, documents, and implements standard operating procedures and customer service guidelines relating to IT support.
- Tech Support Executive must be willing to take up the most challenging IT issues of Employees and work towards excellence.
- Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
- Demonstrate behavior consistent with the company’s Code of Ethics and Conduct.
- It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
- Duties may be modified or assigned at any time to meet the needs of the business.
- Self-starter, fast learner and a team player with strong communication and interpersonal skills.
How To Apply:
- Subscribe Here (Check Your Email To Activate Confirmation Link).
- Apply For This Job.