Optum Recruitment | Customer Support Representative (0-2 years) | Gurgaon
Optum Recruitment in Gurgaon For Customer Support Representative. Graduates are eligible to apply for this job. More details regarding Optum Gurgaon Job Openings is given below.
Latest Off Campus Drives Across India: April 2024
Company | Location | Position | Apply Link |
---|---|---|---|
Today Walkins | Across India | Multiple Positions | Check Here |
Top MNCs | Across India | Internships | Apply Here |
HashedIn by Deloitte | Across India | Software Engineer | Apply Here |
Accenture | Across India | App Development Associate (2023, 2024 Batch) | Apply Here |
Accenture | Across India | System and Application Services Associate (2023, 2024 Batch) | Apply Here |
TCS | Across India | Trainee (2024 Batch) | Apply Here |
TCS BPS | Across India | Trainee (2024 Batch) | Apply Here |
Amazon | Across India | Multiple Positions | Apply Here |
Accenture | Across India | Multiple Positions | Apply Here |
Wipro | Across India | Multiple Positions | Apply Here |
Cognizant | Across India | Multiple Positions | Apply Here |
Infosys | Across India | Multiple Positions | Apply Here |
Genpact | Across India | Multiple Positions | Apply Here |
Company Name: Optum
Job Location: Gurgaon/Gurugram
Job Category: BPO
Job Position: Customer Support Representative (Chat Support)
Experience: Freshers / 0 to 2 years
Qualification: Graduation
Job Description:
- Optum is hiring for Customer Support Representative – Gurgaon.
Role & Responsibilities:
- Take chat messages per day from customers who have questions about their health benefits
- Support secure email inquiries.
- Use personality and our tools to help customers through the health care benefits available to them.
- Communicate online in a conversational manner that promotes dialogue and establishes rapport.
- Associate must avoid poor grammar, misstatements, or lengthy explanation.
- Online writing necessitates that associate have an aptitude for knowing when to apply the dos and donts of online communication.
- Type at a reasonable pace, 30-35 words a minute (WPM).
Required Qualifications:
- Any Graduate (Except B.Tech/M.Tech/MCA).
- Overall 0 to 2 years of experience.
- Freshers with excellent communication skills can apply.
- Available to work in night shifts (Both side Cabs provided).
Preferred Qualifications:
- Customer Service Experience.
- Sales or account management experience.
- Health Care/Insurance environment (familiarity with medical terminology, health plan documents, or benefit plan design).
- Social work, behavioral health, disease prevention, health promotion and behavior change (working with vulnerable populations).