Mobileum Freshers Recruitment | Technical Support | 2019, 2020 Batch | Bangalore
Mobileum Freshers Recruitment in Bangalore For Technical Support Position. BE, BTech Graduates 2019, 2020 are eligible to apply for this job. More details regarding Mobileum Bangalore Job Openings is given below.
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Company Name: Mobileum
Job Location: Bangalore
Job Category: IT | Software
Job Position: Technical Support
No.of Openings: 15
Salary: Rs. 4,50,000/- per annum
Experience: Freshers
Qualification: BE/BTech (Computer Science, Electronics and Communication)
Year of Passing: 2019, 2020 Batch
Job Description:
- Taking ownership of customer issues reported and seeing problems through to resolution.
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
- Research and identify solutions to software and hardware issues.
- Diagnose and troubleshoot technical issues, including account setup and network configuration.
- Ask customers targeted questions to quickly understand the root of the problem.
- Track computer system issues through to resolution, within agreed time limits.
- Talk clients through a series of actions, either via phone, email or chat, until they have solved a technical issue.
Eligibility Criteria:
- Minimum 70% marks throughout the academics.
- Graduation in 2019, 2020.
- No Backlogs Accepted.
How To Apply:
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About Mobileum:
Mobileum is a leading provider of Telecom analytics for roaming, security and risk management and end-to-end domestic and roaming testing solutions. More than 900 operators rely on its Active Intelligence platform to increase roaming revenues, to improve network security, to minimize risk and to ensure active testing and monitoring.
With a strong record of innovation, Mobileum is recognized for its ability to extract network and customer insights and to convert them into real-time actions that increase revenue, improve customer experience and reduce costs. Headquartered in Silicon Valley, Mobileum has global offices in Belgium, Dubai, Germany, India, Portugal, Singapore and UK. Company Website: www.mobileum.com.