Microsoft Freshers Recruitment Across IndiaMicrosoft Freshers Recruitment Across India For Support Engineer Intern Position. BE, BTech Graduates 2022 are eligible to apply for this job. More details regarding Microsoft Freshers Job Openings Across India is given below.

Latest Off Campus Drives Across India: December 2021
Company Location Position Apply Link
Top MNCs Across India Internships Apply Here
IBM Across India Associate Systems Engineer Apply Here
Tech Mahindra Across India Software Engineer Apply Here
Mindtree Across India Trainee Apply Here
Infosys Across India Systems Engineer Apply Here
Infosys Across India Specialist Programmer, Digital Specialist Engineer (2022 Batch) Apply Here
Infosys Across India Operations Executive Apply Here
Capgemini Across India Software Engineer (2022 Batch) Apply Here
Capgemini Across India Trainee Apply Here
Capgemini Bangalore Software Engineer Apply Here
Mphasis Across India Trainee Associate Software Engineer Apply Here
Atos Syntel Across India Trainee Engineer Apply Here
Accenture Across India System and Application Services Associate Apply Here
TCS Across India Software Engineer Apply Here
TCS Across India Trainee Apply Here
Amazon Across India Multiple Positions Apply Here
Accenture Across India Multiple Positions Apply Here
Wipro Across India Multiple Positions Apply Here
Cognizant Across India Multiple Positions Apply Here
Tech Mahindra Across India Multiple Positions Apply Here

Company Name: Microsoft

Job Location: Across India

Job Category: IT | Software

Job Position: Support Engineer Intern

Experience: Freshers

Qualification: BE/BTech (CS/ IT or ECE)

Job Description (Support Engineer Internship):

  • To most of our customers a support engineer is the face of Microsoft.
  • The role of the support engineer is complex and it requires a passion for customers, a passion for technology and a passion to grow and learn constantly.
  • A support engineer does not only resolve a customer’s issue.
  • They resolve the customer’s issue and build loyalty with the customer.
  • Each customer that they help is an opportunity to create a loyal customer and for that customer to in-turn become an ongoing Microsoft advocate.
  • We are looking for engineers who can demonstrate the ‘trusted advisor’ mindset and believes in providing high-quality experiences to our customers.
  • A Support Professional is responsible for providing quality support to its customers with a high degree of customer satisfaction; provide responsive and reliable technical solutions and information to Microsoft customers.
  • Support Engineers Individuals is required to have advanced communication and problem-solving skills and will be working in a global technical support environment.
  • Work Locations: Bangalore, Hyderabad, Other India.

Eligibility Criteria:

  • Year of graduation should be 2022.
  • 8+ CGPA.
  • No pending backlog.
  • Fluent in verbal and written English.
  • Strong interest in Microsoft Technologies (.Net, Azure).
  • Deep understanding of markets, customers, and related technology.

Job Responsibilities:

Responsibilities of a support engineer include:

  • Represent Microsoft and communicate with enterprise customers via telephone, written correspondence, or electronic service about finding solutions for technically complex problems identified in Microsoft products.
  • Solve highly complex problems (at different levels), involving broad, in-depth product knowledge or in-depth product specialty; that may include support of additional product line. Frequently, these problems will not only be technically complex, requiring the highest level of customer skill.
  • Responsible for efficiently managing the relationship with these customers and thoroughly documenting their cases.
  • Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues.
  • Collaborate with Tech Leads and escalation resources when appropriate. Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.
  • Consistently share best practices with team members. Act as technical resource for broad and complex issues and may typically be assigned to moderately strategic accounts. Ability to develop and deliver “in depth” technical training to other engineers.
  • Write complex technical articles and sample programs for knowledge base.
  • Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Critical Exposure Areas
  • Good communication skill and good service skill are expected
  • Candidates must also have strong customer service, accurate and logical problem solving and the ability to work in a team environment.

How To Apply:

Freshers 2022 Jobs: Check Here

More Internship Jobs: Check Here

More Hyderabad Jobs: Check Here

More Bangalore Jobs: Check Here

Join Hyderabad Jobs Telegram Group

Join Bangalore Jobs Telegram Group

Freshersjobs24 FB page