Infosys BPM Recruitment | Process Trainee | Mysore
Infosys BPM Recruitment in Mysore For Process Trainee Position. Graduates are eligible to apply for this job. More details regarding Infosys BPM Mysore Job Openings is given below.
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Company Name: Infosys BPM Limited
Job Location: Mysore
Job Position: Process Trainee
Experience: 0 Years
Qualification: Graduation
Job Description:
- Infosys BPM is hiring as Process Trainee – Mysore Location.
Job Responsibilities:
1. SLA Compliance:
- Voice process
- Number of calls handled
- Number of issues resolved
- Average call handling time
2. Process Compliance:
- Individual quality score.
3. Customer Interaction:
- C-Sat / NPS score.
4. Knowledge Management:
- Number of experiences shared.
5. Process Reengineering:
- SLA targets.
Preferred Skills:
- Customer Service->Technical Voice.
How To Apply:
-
Registrations are closed