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Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 5 years)

Job Type: Walkin

Job Category: BPO

Job Position: Accounts Receivable Associate

Salary: Rs. 3,00,000 – 4,00,000/- per annum

Qualification: Any Accounts and Finance Graduates

Eligibility Criteria:

  • BE, BTech, ME, MTech, MS graduates are not eligible.
  • Prefer candidates with financial process background.
  • Sound knowledge of B2B Collection.
  • Should be open to work in night shifts in a 24×7 environment.
  • Should have excellent communication skills in English.
  • Should be open to relocate to Hyderabad

Documents Required:

  • Updated Resume.
  • Photo ID Proof (Passport/PAN Card/Aadhar Card/Voter ID/Driving License).

Job Description:

  • IBM currently hiring for US Collections process.
  • The duties of a Collection Associate include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Accountable for reducing delinquency for assigned accounts.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments.
  • Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, customer reconciliations and processing credit memos.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Partner with other departments, DRT, customers, and team members to improve current processes (i.e. solution oriented, conf calls, interlocks with sales, customer care, idea storm, etc.)
  • Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
  • Establish and maintain effective and cooperative working relationships with customers and sales.
  • Maintain Data Protection & Be aware and adhere to the policies and procedures of the organization.

Job Responsibilities:

  • Adhere to Collection tool strategy and work flow management goals.
  • Ensure 100% ledger coverage & accurate problem coding in timely manner.
  • Provide accurate weekly/monthly/quarterly projections against collector goals.
  • SLA adherence on mailbox, voicemail, follow ups closure.
  • Daily Call Targets to be met.
  • Timely penetration of disputes.

Walkin Date: 4th to 7th April 2016

Walkin Time: 12.00 PM onwards

How To Apply: Apply For This Job.