HCL Jobs Company Name: HCL

Job Location: Bangalore, Chennai, Noida

Experience: Freshers/Experienced (0 to 6 months)

Job Category: IT | Software

Job Position: Trainee

Salary: Rs. 2,00,000/- per annum

Qualification: BE, BTech, BA, BCom, BSc, BBA, BCA, Diploma

Year of Passing: 2014, 2015, 2016

Eligibility Criteria:

  • 50% and above throughout in academics.
  • Technical Knowledge of operating systems like Windows XP.
  • Basic technical knowledge of PCs.
  • Voice based technical support experience in a global environment.
  • Knowledge of MS Outlook troubleshooting, Internet and -Networking.
  • L1 support experience on Windows/Unix Servers, AD, Network Devices.
  • Good troubleshooting skills.
  • Fundamental knowledge of Networks.
  • Exchange/Lotus Notes, Database, Storage and Backup, Job Scheduling.
  • Excellent Verbal, Email communication skills.
  • Exposure to any monitoring/ticketing tool, VERITAS-Netbackupand Backup Exec.
  • Good communication and conversation skills (verbal and written).
  • Willingness to work in 24×7 environment.

Job Description:

  • He/She will be responsible in providing 100% voice support to the clients and online technical resolution.
  • Skill: Service Desk.

How To Apply: Interested candidates send resume to chetna.v@hcl.com.

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