HCL Freshers Walkin | Non Technical Support | Hyderabad

HCL Freshers Walkin Drive in Hyderabad For Non Technical Support On 9th to 10th December 2023. Graduates are eligible for this walkin drive. More details regarding HCL Hyderabad Freshers Walkin Drive is given below.

Company Name: HCL Technologies

Job Location: Hyderabad

Job Type: Walkin

Job Position: Non Technical Support (Non Voice)

Experience: Freshers

Salary: Rs. 2,50,000/- per annum

Qualification: Graduation

Job Description:

• HCL Mega Walkin Drive For Non Technical Support (Fresher) – Hyderabad.
• Diagnose coverage & impression variance in Ad campaign served using analytical data & make recommendations to improve coverage.
• Analyze billing & explain detailed breakdown of the revenue & invested costs to the Customer.
• Analyze policy violations in Ads served, liaise with policy team to identify the remedy & communicate to the customer.
• Provision account activation & other admin tasks to set up an Ad campaign.
• Able to visualize & create reports to present campaign performance.
• Provide email and chat support in English.
• Ensure that all requests from the clients are addressed and prioritized in timely manner to reach the SLAs.
• Available to work in a 24×7 set up.
• 5 Days Working Sat/Sun Fixed Off.

Eligibility Criteria:

• Basic understanding of HTML, Javascript & CSS.
• Strong analytical skills.
• Excellent spoken communication skills & phone etiquetes.
• Proficient in English writing and speaking skills.
• Able to handle calls/email and Chat.

Key Skills:

• Customer Support
• HTML
• Non Voice

Walkin Date: 9th to 10th December 2023

Walkin Time: 11.00 AM to 6.00 PM

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