Genpact Walkin HyderabadGenpact Walkin Drive in Hyderabad For Voice Process (Hindi & English) On 20th April 2024. Graduates are eligible for this walkin drive. More details regarding Genpact Hyderabad Walkin Drive is given below.

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Company Name: Genpact

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Voice Process (Hindi & English)

Experience: Freshers / 0 to 3 years

Qualification: Any Graduation

Job Description:

  • Genpact Mega Walk-In Drive for Voice Process (English + Hindi) – Hyderabad.
  • Shifts: Flexible with any shift.
  • In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
  • Active user of Internet and online applications.

Minimum Qualifications:

  • Graduate (Any Discipline).
  • Freshers are eligible (fluency in Hindi and English is mandatory).

Preferred Qualifications:

  • Previous experience in a customer service role chat/email/voice.
  • Effective probing skills and analyzing / understanding skills.
  • Analytical skills with customer centric approach.
  • Excellent proficiency with written English and with neutral English accent.
  • You should be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

  • Respond to customer queries and customer’s concern.
  • Provide support for data collection to enable Recovery of the account for end user.
  • Maintain a deep understanding of client process and policies.
  • Reproduce customer issues and bring up product bugs.
  • Provide excellent customer service to our customers.
  • You should be responsible to exhibit capacity for critical thinking and analysis.
  • Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment.

Note:

Please carry below documents with you:

  • 3 Copies of updates resume.
  • 3 Passport size photographs.
  • Original Aadhar card.
  • 2 Copies of Aadhar card.

Walkin Date: 20th April 2024

Walkin Time: 11.00 AM to 2.00 PM

Walkin Venue & More Details:

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