Genpact WalkinCompany Name: Genpact India

Job Location: Hyderabad

Experience: Freshers/Experienced (0 to 5 years)

Job Type: Walkin

Job Position: Process Associate / Process Developer (Voice Process)

No.of Openings: 50

Salary: Rs. 1,25,000 – 3,75,000/- per annum

Qualification: Any Graduation

Eligibility Criteria:

  • Any graduate having relevant experience or fresher with good communication skills.
  • Anyone having customer service experience would be preferred.
  • Candidate should have basic sales knowledge.
  • Candidate should have sound technical knowledge.
  • Candidates must have excellent writing and communication skills.
  • Candidate should be flexible to work in night shift.

Job Description:

  • Respond to inbound customer queries over the phone or e-mail by escalating product bugs.
  • Provide phone support or troubleshoot and resolve issues.
  • Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
  • Respond to customer query and escalations.
  • Voice support to customer to reduce issues.
  • Must have analytical bent of mind with customer centric approach.

Documents Required:

  • Updated Resume.
  • Govt Photo ID Proof.

Walkin Date: 20th April 2017

Walkin Time: 10.00 AM

Walkin Venue:

Genpact India,
14 – 45, IDA Uppal,
Opp NGRI,
Habsiguda,
Hyderabad – 500039.

Contact Person: HR, Mirza-9642392526, Naidu-7997635330 (Before going to walkin call the given numbers)

Company Website: www.genpact.com

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