Genpact Recruitment | Process Associate (Transactions) | Gurgaon
Genpact Recruitment For Freshers and Experienced in Gurgaon As Process Associate (Transactions). Any Graduates are eligible to apply for this job. More details regarding Genpact Gurgaon Job Openings is given below.
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Company Name: Genpact
Job Location: Gurgaon
Experience: Freshers/Experienced
Job Position: Process Associate – Transactions
Qualification: Any Graduation
Job Description:
- Genpact is inviting applications for the role of Process Associate, Transactions.
Job Responsibilities:
- Transaction processing according to standard work & SOP.
- Prioritize transactions according to detailed guidelines to meet SLA.
- Plans and prioritizes tasks and work responsibilities to achieve objectives.
- Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
- Assist with/perform other team tasks as the need arises.
- Ability to accurately interpret and compile information from a variety of sources and systems.
- Ensure that turnaround time and quality of the work meets Company service standards.
- Interact with Onshore /Offshore and customer in a supportive and professional manner via email.
- Manage own work in process and support team efforts to ensure that individual, team goals are met.
- Maintain key records like working files, email for reference and audit purpose.
- Handle basic day to day requirements of excel.
Minimum Qualifications:
- Graduation in any stream except BTech and Technical Graduation & Law.
Preferred Qualifications:
- Fresher or relevant experience in US Insurance or Health Insurance.
- Understanding of HIPAA (PHI/PII).
- Good English Communication (Both written & verbal).
- Proactive communication & High analytical skills – should be able to foresee issues and suggest solutions, with impactful data.
- Displays energy and passion in approaching the job.
- Ready to work on stretched working hours.
- Ability to independently get along with internal and external customers.
- Customer service focus.
- Basic Computer knowledge along with typing speed of 25 words/minute.