Genpact Recruitment | Process Associate (Non Voice) | Hyderabad
Genpact Recruitment For Freshers and Experienced in Hyderabad Process Associate (Non Voice). Graduates, Post Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.
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Company Name: Genpact
Job Location: Hyderabad
Experience: Freshers/Experienced
Job Position: Process Associate – Customer Service – Non Voice
Qualification: Graduation, Post Graduation
Job Description:
- Genpact is inviting applications for the role of Process Associate, Non-Voice Customer Care.
- We’re looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.
- Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment
Minimum Qualifications:
- Any Graduate (PG an added advantage)
- Freshers are eligible.
- Proficient in English & Telugu – Read/Write/Speak.
Preferred Qualifications:
- Effective probing skills and analyzing / understanding skills.
- Problem solving skills with customer centric approach.
- Must be able to work on a flexible schedule (including weekend shift work).
Job Responsibilities:
- Provide resolution to maintain standards of quality.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.