Genpact Jobs HyderabadGenpact Recruitment For Freshers and Experienced in Hyderabad As Process Associate. Graduates are eligible to apply for this job. More details regarding Genpact Hyderabad Job Openings is given below.

Latest Off Campus Drives Across India: January 2021
Company Location Position Apply Link
Top MNCs Across India Internships Apply Here
Mindtree Across India Software Engineer Apply Here
Tata Elxsi Across India Software Engineer Apply Here
Tech Mahindra Across India Junior Trainee Associate Apply Here
Hexaware Technologies Across India Graduate Trainee Apply Here
McAfee Bangalore Technical Intern Apply Here
Amazon Across India Multiple Positions Apply Here
Accenture Across India Multiple Positions Apply Here
Wipro Across India Multiple Positions Apply Here
IBM Across India Multiple Positions Apply Here

Company Name: Genpact

Job Location: Hyderabad

Experience: Freshers/Experienced

Job Position: Process Associate – Customer Service

Qualification: Graduation

Job Description:

  • Genpact is inviting applications for the role of PA, Customer Service.

Minimum Qualifications:

  • Freshers are eligible.
  • Commerce Graduate.
  • Excellent Communication Skills (verbal and written).
  • Typing skills of 32 words per minute with 90% accuracy.
  • AMCAT: English – 390, Quant Ability – 285, Logical Ability – 315.
  • Ops Line Evaluation will be on comprehension, clarity, confidence, bilingual proficiency, objection handling, technical capability and stability

Preferred Qualifications:

  • Technical Expertise – Mobile OS interfaces, connectivity, app level knowledge, and familiarity with Android and iOS.
  • Customer Service background will be an added value.
  • Incessant Curiosity – Question the status quo, find ways to make things better, probing and analytical ability.
  • Must be willing to work in a 24/7 environment.

Job Responsibilities:

  • Address all end-user queries as per the process and policies defined in the workflow.
  • Comprehend user sentiment, leverage emotional intelligence and drive issue resolution and support satisfaction.
  • Analyze, Improvise, Adapt and Deliver with accuracy, dedication and consistency.
  • Identify issue trends and report it to the Subject Matter Experts and Front-line Managers.
  • Be a great teammate, work with your peers to help your team perform better.

How To Apply:

More Hyderabad Jobs: Check Here

Join Hyderabad Jobs Telegram Group

Freshersjobs24 FB page