Genpact Freshers Recruitment | Process Associate | BCom | Across India
Genpact Freshers Recruitment Across India For Process Associate Position. BCom Freshers are eligible to apply for this job. More details regarding Genpact Freshers Job Openings is given below.
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Company Name: Genpact
Job Location: Across India
Job Position: Process Associate
Experience: Freshers
Qualification: BCom
Job Description:
- Genpact is inviting Applications for a role of Process Associate, BCom Fresher.
- Shift: Flexible to work in any shift.
- Work Locations: Bangalore, Hyderabad, Delhi/NCR, Kolkata, Jaipur.
Minimum Qualifications:
- BCom Fresher (Graduate).
- Strong Communication Skills (verbal and written).
- High Energy level.
Preferred Qualifications:
- Good customer handling skills.
Job Responsibilities:
- Collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
- Make collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also.
- Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
- Inbound & outbound calling.
- Provide payment plans basis customer requirement.