Genpact Freshers Recruitment | Non Voice | Telangana
Genpact Freshers Recruitment in Telangana For Non Voice Process. Graduates are eligible to apply for this job. More details regarding Genpact Telangana Freshers Job Openings is given below.
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Company Name: Genpact
Job Location: Telangana (Warangal, Hanamkonda)
Experience: Freshers
Job Position: Non Voice
Qualification: Graduation
Job Description:
- Genpact is inviting applications For Non Voice – Telangana (Warangal, Hanamkonda).
- In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement.
- Active user of Internet and online applications.
- Shifts: Flexible to work in any shifts (24×7).
Minimum Qualifications:
- Graduate (Any Field).
- Only Freshers are eligible.
- Fluent in English & Hindi.
Preferred Qualifications:
- Previous experience in a customer service role chat/email/voice.
- Effective probing skills and analyzing / understanding skills.
- Analytical skills with customer centric approach.
- Excellent proficiency with written English and with neutral English accent.
- You should be able to work on a flexible schedule (including weekend shift).
Job Responsibilities:
- Respond to customer queries and customers concern.
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies.
- Reproduce customer issues and advance product bugs.
- Provide excellent customer service to our customers.
- You should be responsible to exhibit capacity for critical thinking and analysis.
- Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.