Cognizant Walkin | Content Review | Hyderabad

Cognizant Freshers and Experienced Walkin Drive in Hyderabad For Voice Process On 15th April 2024. Graduates are eligible for this walkin drive. More details regarding Cognizant Hyderabad Walkin Drive is given below.

Company Name: Cognizant

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Content Review (Process Executive/Senior Process Executive)

Experience: Freshers/Experienced

Qualification: Graduation

Job Description:

• Cognizant WalkIn – BPO – Content Review -Freshers/Exp – PE/SPE – Hyderabad.
• Process Executive: Fresher with Excellent communication/ Basic knowledge in content review.
• Senior Process Executive: Excellent Communication, Experience in Content Review/ International voice process/ Semi Voice.

Job Role:

• You will need to extract relevant information on Activities, Events and Topics related to Points of Interest/businesses, in-line with provided Training and Policy Guidelines and further manage the process metrics on a daily/weekly and monthly basis.

Eligibility Criteria:

• Graduate Level (Bachelors Degree).
• 1-2 years of experience (with preference to experience in fields related to research, creative writing, local reviewers, etc).

Key Responsibilities:

• Conduct thorough secondary research to comprehend various resources for information extraction related to activities and events of the given business.
• Read User reviews and extract the activities that can be performed for those Points of interest or Place topics.
• Refer images and videos to extract activities related to that Place topic.
• Evaluate activities and events, and categorize them into different buckets based on instructions
• Identify relevant / irrelevant aspects related to business category, reviews, queries, etc. used for comparing and rating a place.
• Making sure the tasks allotted are completed within the defined SLA/TAT time.
• Should be able to work independently and understand his/her performance metrics for improvement opportunities.

Skills Required:

• Communication: English communication skills and interpersonal skills.
• Mandatory Competency: Good English comprehension with Logical Ability, Data Interpretation.
• Reading and Comprehension: Person should be able to read and comprehend content given, and establish context with the given task.
• Research skills: Ability to conduct thorough research using Google platform on a variety of pages related to the POIs being evaluated. This includes being able to identify credible sources of information, evaluate the quality, and summarize complex information in a clear and concise way.
• General Awareness: Candidate should have awareness on consumer services such as food & beverages, restaurant, leisure activities, lifestyle and entertainment domains.
• Work timings: Should be able to work in different shifts and locales depending on the business requirement.
• General Skills: Attention to detail and accuracy, proficient with computers and MS office / equivalent platforms.

Interview Process:

• HR Screening
• Versant Test ( Cut off- 55 & above)
• Voice & Accent assessment
• Eye for detail
• Ops Final interview.

Walkin Date: 15th April 2024

Walkin Time: 10.00 AM to 1.00 PM

Walkin Venue & More Details:

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