Cognizant Freshers Recruitment | Process Executive (Non Voice) | Hyderabad

Cognizant Freshers Recruitment in Hyderabad For Process Executive (Non Voice) Position. Graduates are eligible to apply for this job. More details regarding Cognizant Hyderabad Freshers Job Openings is given below.

Company Name: Cognizant

Job Location: Hyderabad

Job Category: BPO

Job Position: Process Executive – Non Voice – Customer Support

Experience: Freshers

Qualification: Graduation

Job Description:

• Cognizant is hiring Freshers For Process Executive (Non Voice).
• Shifts: Rotational/Flexibility to work in night shift (24×7).
• Work Location: Hyderabad – Permanent Work From Office.

Eligibility Criteria:

• Excellent communication skills (written and verbal).
• Ability to communicate correctly and clearly with all customers.
• Excellent documentation skills.
• Good comprehension skills ability to clearly understand and state the issues customers present.
• Ability to concentrate follow customers issues without distraction to resolution.
• Good composition skills ability to compose a grammatically correct, concise, and accurate written response.
• Work successfully in a team environment as well as independently.
• Ability to use a desktop computer system.
  Familiarity with Windows, Microsoft Office & Browsing Internet resources.
• Excellent typing skills.
• Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment.
• Demonstrates ownership to resolve challenging customer issues, escalating when necessary.
• Flexible with the working schedule; may be expected to work weekends, holidays and events.
• Ability to work overtime as required by business.
• Ability to approach problems logically and rationally.
• Action oriented and self-disciplined.
• Organized and detail-oriented.

Role & Responsibilities:

• Resolving Technical complex queries.
• Escalation channel to drive solution of B2B queries.
• Detect and track App defects and inconsistencies.
• Drive continuous improvement through root cause identification and defect elimination.

How To Apply:

• Registrations are closed

Non Voice Jobs: Check Here

Hyderabad Jobs: Check Here