Atmecs Technologies Freshers Recruitment | Customer / Product Support | Hyderabad
Atmecs Technologies Freshers Recruitment in Hyderabad For Customer/Product Support Position. 10+2, Any Graduates are eligible to apply for this job. More details regarding Atmecs Technologies Hyderabad Freshers Job Openings is given below.
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Company Name: Atmecs Technologies
Job Location: Hyderabad
Job Position: Customer/Product Support (Trainee/Executive)
No.of Openings: 15
Salary: Rs. 3,00,000/- per annum
Experience: 0 years / Freshers
Qualification: 10+2, Any Graduation
Year of Passing: 2021 Batch
Job Description:
- Serves customers by providing product and service information and resolving product and service problems.
- Attracts potential customers by answering product and service questions and suggesting information about other products and services.
- Opens customer accounts by recording account information and maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customers complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Maintains financial accounts by processing customer adjustments.
- Recommends potential products or services to management by collecting customer information and analysing customer needs.
- Prepares product or service reports by collecting and analysing customer information.
- Contributes to team effort by accomplishing related results as needed.
- Customer service, Product knowledge, Market knowledge, Quality focus, Problem Solving, Documentation skills, Phone skills, Listening, Resolving conflict, Analysing information and Multi-tasking.
- Position: Full Time.
- Shifts: Yes (Rotational Night Shifts US shift timings).
- Work Location: Lanco Hills Technology Park – Manikonda, Hyderabad.
Desired Skills:
Good if you have
- Passionate for learning new trends and technologies in IT.
- Good communication skills & ability to work as IC and also mentoring team members.
- Confident in dealing with stakeholders and leadership teams.
Note:
- Two-way cab facilities will be provided within 40km radius from office location.
- Candidates should be flexible to work in rotational Night shifts (US shift Timing).
- Candidates should be flexible for two days rotational off.
- Candidates should be flexible to work from office.