Amazon Recruitment | Selling Partner Support (Work From Home) | Karnataka

Amazon Recruitment in Karnataka For Selling Partner Support. Any Graduates are eligible to apply for this job. More details regarding Amazon Karnataka Job Openings is given below.

Company Name: Amazon

Job Location: Remote (Hiring office located in Bangalore)

Experience: 0 to 5 years

Job Position: Selling Partner Support (Work From Home)

Qualification: Any Graduation

Job Description:

• The Selling Support Associate acts as the primary interface between Amazon and our business partners.
• The Selling Support Associate will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform.
• The successful candidate has an immediate, distinct effect on the experience of customers of Amazon, making a strong record of customer focus a high standard for the role.
• A Selling Associate is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for Phone/chat & emails.

Eligibility Criteria:

• Experience of 0-10 years within a customer service environment preferred. Desire to expand skills into new areas.
• Technical (Computers & Internet) savvy is required. Business acumen in areas of e-commerce and retail.
• Candidates willing to work on Phone/chat & emails (concurrent blended profile)
• During the first four months (Training & Transition) no unplanned leaves are allowed.
• Committed seller advocate, drive process & tool improvements.
• Enthusiasm and strong self-motivation.
• Strong prioritization and time management skills, with a high degree of flexibility.
• Embrace constant change with flexibility and good grace.
• Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox.
• Ability to use a desktop/Laptop and familiarity with Internet Browsers, Windows OS, Microsoft Outlook and MS Office.
• Should be willing to service selling partners from all marketplaces across the Globe (Including India USA EU and ME).

Job Responsibilities:

• Demonstrate appropriate sense of urgency for contact response time in the face of variable workflow.
• Demonstrates effective communication, composure, and professional attitude.
• Exemplary performance record, particularly with regard to quality & productivity.

Additional Information:

• Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
• Weekly Off: Rotational two- consecutive day off (it is a 5-day working week with 2 consecutive days off.
• Information Security: You should be will to sign a undertaking pertaining to do’s and don’ts in accordance to the data Security policy.
• Ergonomic Furniture: In Amazon we care about your health hence suggest that all employees have an ergonomic chair and desk as their workspace.

How To Apply:

• Registrations are closed

Bangalore Jobs: Check Here

Work From Home Jobs: Check Here