HCLTech Freshers Recruitment | Customer Service Associate | Bangalore, Hyderabad

HCLTech Freshers Recruitment in Bangalore and Hyderabad For Customer Service Associate. Bachelor’s Degree candidates are eligible to apply for this job. More details regarding HCLTech Bangalore and Hyderabad Freshers Job Openings is given below.

Company Name: HCLTech

Job Location: Bangalore, Hyderabad

Role Category: Voice/Blended

Job Position: Customer Service Associate

No.of Openings: 70

Experience: Freshers (0 to 1 year)

Qualification: Bachelor’s Degree

Year of Passing: 2024 to 2026 Passouts

Job Description:

• HCLTech is hiring freshers for Customer Service Associate.
• Domain – F&A, Telecom.
• Employment Type: Full-Time.
• Work Location: Bangalore, Hyderabad.

Eligibility Criteria:

• Bachelor’s Degree in any discipline is preferred (Arts & Science).
• 2024-2026 Passed out.
• B.E/B.Tech, MCA are not eligible to apply.

Required Qualifications:

• Fresh Graduates are encouraged to apply.
• Good verbal and written communication skills.
• Basic knowledge of MS Office applications, especially Excel and Outlook.
• Strong customer service orientation and problem-solving skills.
• Ability to work in a fast-paced and team-oriented environment.
• Willingness to work in shifts if required.

Skills & Competencies:

• Strong verbal and written communication skills
• Ability to resolve customer queries in the first point of contact.
• Focus on delivering a positive customer experience
• Should be professional, courteous, friendly, and empathetic
• Should possess active listening skills.
• Ability to multi -task.
• Capable of handling fast-paced, innovative, and constantly changing environment
• Should be a team player.
• Ability to contribute to the process through improvement ideas.

Key Competencies:

• Customer Focus.
• Communication Skills.
• Team Collaboration.
• Attention to Detail.
• Time Management.
• Problem Solving.
• Adaptability.

Note:

• Candidates with Excellent communication only can apply.
• You can also refer your friends for this role.

How To Apply:

• Apply For This Job

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