Amazon Recruitment | Content Reviewer (0-2 years) | Bangalore
Amazon Recruitment in Bangalore For Content Reviewer Position. Graduates are eligible to apply for this job. More details regarding Amazon Bangalore Job Openings is given below.
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Company Name: Amazon
Job Location: Bangalore
Job Position: Content Reviewer
Salary: Rs. 2,50,000 – 3,00,000/- per annum
Experience: 0 to 2 years
Qualification: Graduation
Job Description:
- Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales.
- Our products are strategically important to our Retail and Marketplace businesses driving long term growth.
- We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products.
- We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action.
- With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.
- Our operations team is looking for highly motivated and talented candidates to participate in auditing/reviewing advertisements.
- The ideal candidate must demonstrate strong analytical & communication skills, attention to details, and a commitment to excellence.
- In addition, the candidate must be proficient in written and verbal English with strong interpersonal and problem-solving skills.
Job Responsibilities:
Internet Advertiser Review
- Review ads for content quality based on Content Guidelines.
- Thoroughly check ad content with quality and accuracy.
- Approve or disapprove new and changed ad submissions based on policy guidelines.
- Analyze data and evaluate trends/ patterns.
- Recommend generic pattern to be translated into Rules.
- Writing customer-facing emails to address concerns and report issues.
- Troubleshooting issues related to Advertisers.
Training & Coaching
- Coordinating training & mentoring sessions
Frequently reviewing work of new hires (with guidance of Supervisor) and providing on-going feedback in the first days, weeks and months. - Coaching IARs towards improvement where necessary.
- Offering “remedial” instruction in tool usage and other topics as required.
- Maintaining Updates & Documentation and Monitoring workflow.
- Escalating questions/issues from the team regarding the process and cascading updates to the team.
- Preparing & Maintaining Training documents, Wiki pages with updates, SOPs & any other documents.
Preparing weekly process reports & sending these out to the concerned people. - Monitoring workflow and re-assignment in the team & handling shift-issues, daily standups, updates and escalations.
- Review & Maintain internal process quality.
- Maintaining high internal quality of the processes by performing quality audits.
- Providing specific & timely feedback to policers on errors & trends.
- Act as SMEs for processes on the floor.
Additional Information:
- Shifts: The job involves working in a 24/7 environment including night shifts and the shifts are decided based on the business requirement.
- Weekly Off: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday.
Note:
- This is VCC/Remote work location.
- Should be flexible to work in night shifts and rotational weeks off’s.