Allscripts Freshers Recruitment | Trainee | 2020, 2021 Batch | Gujarat
Allscripts Freshers Recruitment 2021 in Gujarat For Trainee Position. BE, BTech, BCA, MCA Graduates 2020, 2021 are eligible to apply for this job. More details regarding Allscripts Freshers Job Openings 2021 is given below.
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Company Name: Allscripts
Job Location: Vadodara, Gujarat
Job Category: IT | Software
Job Position: Trainee
Experience: Freshers
Qualification: BE/BTech (CS/IS/IT/ECE/EEE), BCA, MCA
Year of Passing: 2020, 2021 Batch
Eligibility Criteria:
- Only Freshers Can Apply.
Job Responsibilities:
- Interact with customers (Internal/External) to help troubleshoot and resolve product problems or issues.
- Diagnose and resolve complex customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
- Track and document inbound support tickets and ensure proper notation of customer problems or issues.
- Communicate with product development department to improve on current design or to identify possible problems with design.
- Monitoring infrastructure and Application events.
- Technical Bridge participation and management.
- Excellent verbal and written communication skills.
- Strong relationship building skills, with the ability to positively influence the actions of others, working as a team player.
- Great problem-solving skills with the ability to resolve complex, highly technical issues, often under time pressure.
- Creative and able to think ‘outside of the box’ with a proven track record in proposing and implementing solutions for enterprise customers.
- Ability to manage multiple priorities, commitments, and projects.
- Self-motivated, directed, and passionate about what you do, striving for results constantly.
Desired Skills:
- Basic understanding of Windows Operating System Concepts – Windows Server 2008, 2012, 2016.
- Basic understanding of DNS, DHCP, IIS, Windows Cluster, Event Logs, Perfmon, Disk Management etc.
- Basic or Intermediate Knowledge of SQL (SQL Jobs, Select Query, Joins etc).
- Basics on Azure or AWS Cloud technologies.
- Knowledge in working with remote support tools (RDP, GTA, PCAnywhere etc).
- Knowledge/Experience on office applications, Word/Excel/PowerPoint/Team.
- Willing to work in shifts.