Accenture Jobs BangaloreAccenture Recruitment in Bangalore For Customer Service Associate. Graduates are eligible to apply for this job. More details regarding Accenture Bangalore Job Openings is given below.

Latest Off Campus Drives Across India: March 2024
Company Location Position Apply Link
Today Walkins Across India Multiple Positions Check Here
Top MNCs Across India Internships Apply Here
TCS Across India Trainee (2024 Batch) Apply Here
TCS BPS Across India Trainee (2024 Batch) Apply Here
Accenture Across India Packaged App Development Associate (2023, 2024 Batch) Apply Here
Amazon Across India Multiple Positions Apply Here
Accenture Across India Multiple Positions Apply Here
Wipro Across India Multiple Positions Apply Here
Cognizant Across India Multiple Positions Apply Here
Infosys Across India Multiple Positions Apply Here
Genpact Across India Multiple Positions Apply Here

Company Name: Accenture

Job Location: Bangalore

Experience: o to 1 year

Job Category: BPO

Job Position: Query Management – Customer Service (Non-Technical)

Job Designation: Associate

Qualification: Any Graduation

Job Description:

  • You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions.
  • You will also be responsible for closing the fault and complaints within SLA’s.
  • You will be working as a part of Query Management team which is accountable for the Inbound/Outbound calls and e-mail/chat support to resolve customer issue.
  • You will be responsible for Customer service (Non-Technical) where in you will be managing incoming calls / chats /emails and customer service inquiries.
  • Handling calls/ chats/ emails and fulfilling the customer’s requirements.
  • Build sustainable relationships and trust with customer through open and interactive communication.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Manage large amounts of incoming calls/chats/emails.
  • Good to have skills: Customer service (Non-Technical), Good communication skills.

Job Responsibilities:

  • In this role you are required to solve routine problems, largely through precedent and referral to general guidelines.
  • Interaction is within own team and direct supervisor.
  • Detailed instructions on all tasks will be provided at this role with close supervision.
  • Decisions made impact own work and are closely supervised.
  • Individual contributor as a part of a team with a predetermined, narrow scope of work.

How To Apply:

More Bangalore Jobs: Check Here

Join Bangalore Jobs Telegram Group