Firstsource Walkin | Customer Service Associate (International Chat Support) | Bangalore

Firstsource Freshers and Experienced Walkin Drive in Bangalore For Customer Service Associate (International Chat Support) On 9th October 2026. Undergraduates and Graduates are eligible for this walkin drive. More details regarding Firstsource Bangalore Walkin Drive is given below.

Company Name: Firstsource

Job Location: Bangalore

Job Type: Walkin

Job Position: Customer Service Associate (International Chat Support)

No.of Openings: 100

Experience: Freshers/0 to 5 years

Salary: Upto Rs. 3,00,000/- per annum

Qualification: Undergraduates, Graduates 

Job Description:

• Firstsource Walkin Drive For Customer Service Associate (International Chat Support).
• Work Location: Bangalore.

Shift & Weekly Off:

• Rotational shifts.
• Rotational weekly offs.
• Candidates should be flexible to work weekends/holidays based on business requirements.

Key Responsibilities:

• Handle customer queries through live chat.
• Understand customer requirements and provide appropriate solutions.
• Maintain professional and clear written communication.
• Resolve customer issues within defined turnaround times.
• Identify opportunities for upselling and cross-selling where applicable.
• Maintain accurate records of customer interactions.
• Meet quality, productivity, and customer-service standards.
• Follow company policies and process guidelines.

Eligibility Criteria:

• Freshers are eligible to apply.
• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible.
• Experienced candidates from chat support, BPO, customer service, or international processes are welcome.
• Excellent written English communication skills.
• Good typing speed and basic computer knowledge.
• Strong problem-solving and customer-handling skills.
• Comfortable working in rotational shifts.

Benefits:

• Two-way cab facility (chargeable).
• Training provided for eligible freshers.
• Career growth opportunities.
• Opportunity to work with an international/UK customer base.
• No sales incentives.
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Walkin Date: 9th October 2026

Walkin Time: 11.30 AM to 2.00 PM

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