Genpact Freshers Recruitment | Order To Cash | Hyderabad

Genpact Freshers Recruitment in Hyderabad For Order To Cash. MCom and MBA Graduates are eligible top apply for this job. More details regarding Genpact Hyderabad Freshers Job Openings is given below.

Company Name: Genpact

Job Location: Hyderabad

Job Position: Order To Cash

Experience: Freshers

Qualification: MCom, MBA

Job Description:

• Genpact is inviting applications for Order to Cash – Hyderabad.
• Shifts: US.
• Work Mode: Work From Office.
• Work Location: Hyderabad.

Eligibility Criteria:

• M.Com/MBA Finance (Fresher).
• Work Experience: Only Freshers are eligible.

Job Responsibilities: 

• The cash specialist will be responsible for posting payments from various lockboxes to the customer accounts.
• The specialist will also be responsible for research and resolution of aged unidentified and unapplied cash receipts and accurate posting to customer accounts.
• Collect the delinquent amount from the customer over the phone or take promises from them on making the payment.
• Follow up on customer disputes customer queries and analyze disputes.
• Working between departments to get a resolution and communicate effectively with customers.
• Research partial payments invalid deductions unallocated cash and open credit memos on customer accounts.
• Perform account reconciliations to ensure payments and credit memos are applied to the correct invoices and work with Cash Applications to rectify any errors in postings.
• Deliver quality customer service by researching and responding to all internal & external partners inquiries within the agreed threshold.
• Participate in portfolio reviews share with managers the current updates on assigned portfolio to track the progress on aged debt disputes unallocated cash and credit memos any bottlenecks help needed and participate in the regular governance agreed with client.
• Ensure meeting the past due collections targets set for the portfolio.
• Respond to Escalations coordinate with manager for next level escalation through proper documentation and necessary back ups.
• Provide support on any specific reporting activities within or towards the month end.
• Assist Sales team with the queries/tickets raised on ServiceNow and SharePoint related to credit holds customer modifications invoice payment queries unallocated cash credit memos refunds credit and rebill etc.

How To Apply:

• Apply For This Job

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