Amazon Recruitment | Transportation Representative (0-3 years) | Bangalore

Amazon Recruitment in Bangalore For Transportation Representative Position. Graduates and Post Graduates are eligible to apply for this job. More details regarding Amazon Bangalore Job Openings is given below.

Company Name: Amazon

Job Location: Bangalore

Job Position: Transportation Representative (L2 associate)

Experience: 0 to 3 years

Qualification: Graduation, Post Graduation

Job Description:

• Amazon is hiring for Transportation Representative (L2 associate) – Bangalore.
• The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners you ARE Amazon.
• L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions.

Job Responsibilities:

• Effectively communicate in a clear and professional manner at all times.
• Provides/ expedites prompt and efficient service to Amazon customers/delivery partners.
• Effectively manage sensitive cases by reporting up the escalation matrix.
• Demonstrate excellent time-management skills.
• Maintains or exceeds targeted performance metrics.
• Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

Eligibility Criteria:

• Graduation in any specialization from a recognized university.
• Excellent communication skills (written and verbal).
• Ability to communicate correctly and clearly with all customers.
• Good comprehension skills ability to clearly understand and state the issues customers present.
• Ability to concentrate follow customers issues without distraction to resolution.
• Work successfully in a team environment as well as independently.
• Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer.
• Excellent typing skills.
• Demonstrates an ability to successfully navigate websites.
• Demonstrates a proficient knowledge of email applications.
• Logistics background and Experience in similar role
• Proficient in Excel.

How To Apply:

• Apply For This Job

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