Concur Technologies Walkin BE, BTech Freshers in Bangalore On 8th November 2016

Company Name: Concur Technologies (India) Pvt Ltd

Job Location: Bangalore

Experience: Freshers/Experienced (0 to 1 year)

Job Type: Walkin

Job Category: IT | Software

Job Position: Production Support (Technical Support Engineer)

Salary: Rs. 1,00,000 – 2,50,000/- per annum

Qualification: BE, BTech

Eligibility Criteria:

• Strong Knowledge on SQL/Oracle databases and Operating System.
• GDS knowledge is added advantage.
• Good communication skills.
• Strong research, analytical and problem solving skills.
• Solid production support knowledge with ITIL background (Incident/Change/Problem Management).
• Experience working on software deployments, database maintenance’s, migrations and upgrades.

In the first 12 months you will deliver:

• Monitor the production errors and report/fix them before impacting clients and maintain client satisfaction.
• Work on deployments, monitor vendor changes that impact CONCUR products, communicate information to respective teams for resolution with research data.
• Coordinate with Application Development Team to successfully deploy software releases in Production environments.
• Meet the assigned goals and KPIs, Maintain the Maturity Model process to achieve the set targets and record knowledge base documents.
• Manage the daily workload based on priorities and Maintain SLA’s to provide quality services to end users.
• Work on ITIL concepts like (Incident management, Change management and Problem management)
• Work on automating manual process and learn new products and provide support as per organizations need.
• Provide 24×7 operational support on holidays and weekends.

Documents Required:

• Updated Resume.
• Govt Photo ID Proof.

Walkin Date: 8th November 2016

Walkin Time: 2.00 PM to 5.00 PM

Walkin Venue:

Concur Technologies India Pvt Ltd,
Unit 3, Level 2, Bagmane Laurel,
Bagmane Tech Park, 3rd floor
CV Raman Nagar,
Bangalore – 560093.

Contact Person: Mahesh Mohan.M

Company Website: www.concur.com

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