Wipro Walkin | Associate (US HR Operations) | Mumbai

Wipro Freshers and Experienced Walkin Drive in Mumbai For Associate (US HR Operations) On 3rd September 2025. Graduates and Post Graduates are eligible for this walkin drive. More details regarding Wipro Mumbai Walkin Drive is given below.

Company Name: Wipro

Job Location: Airoli

Job Type: Walkin

Role Category: HR Operations (Non Voice Process)

Job Position: Associate (US HR Operations)

No.of Openings: 100

Experience: 0 to 3 years

Qualification: Graduation, Post Graduation

Job Description:

• Wipro is hiring For Associate Backoffice – US HR Operation.
• Looking for Backoffice Associates for Airoli Location.
• Category: Back office/Data handling or data management.
• Non Voice Process.
• Working Conditions: Fixed evening shift (5 days working).
• Saturdays and Sundays are fixed off.
• Night Shift only (Both Side Cab will be provided)
• Service Agreement: Applicable for 1 year (Mandatory).
• Age criteria: 22 years to 27 years are allowed.

Eligibility Criteria:

• Education: Any Graduate – BA/B.Com/B.Sc (non-technical), MA, MCom, part time MBA, PGDM.
• B.Tech & MBA full time freshers are not eligible.
• Relevant Experience: Any/Basic MS Excel.

Job Responsibilities:

• Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
• Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
• Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
• Follow standard processes and procedures to resolve all client queries.
• Resolve client queries as per the SLAs defined in the contract.
• Maintain logs and records of all customer queries as per the standard procedures and guidelines.

Note:

• Looking for immediate joiners or who can join within 10-15 days

Walkin Date: 3rd September 2025

Walkin Time: 10.30 AM to 12.00 PM

Walkin Venue & More Details:

• Check Here

More Walkins: Check Here

Mumbai Jobs: Check Here