Tech Mahindra Walkin | Technical Support Executive (0-2 year) | Chennai

Tech Mahindra Freshers and Experienced Walkin Drive in Chennai For Technical Support Executive On 18th April 2025. Graduates are eligible for this walkin drive. More details regarding Tech Mahindra Chennai Walkin Drive is given below.

Company Name: Tech Mahindra

Job Location: Chennai

Job Type: Walkin

Job Position: Technical Support Executive

No.of Openings: 100

Experience: Freshers/0 to 2 years

Qualification: Graduation

Job Description:

• Tech Mahindra is currently hiring for a Technical Support Executive (Voice/Non Voice).
• 5 working days and 2 rotational week offs.
• Two-way transportation provided.
• Work Location: Sholinganallur.

Eligibility Criteria:

• Any Graduation.
• Freshers are eligible.
• International Voice Process experience.
• Exceptional written and verbal communication skills.
• Basic technical knowledge (internet, LAN, WAN, network)
• Able to work in 24/7 rotational shifts.

Roles & Responsibilities:

• Primary responsibility of team member will be to answer calls/tickets/chats and support customers/field engineers from various queues.
• This is a 12×7 support involving various responsibilities covering above silos.
• All transactions handled must be documented and the provided CRM to be updated.
• Scope of work may also involve outbound calling when process requires.
• Ensure timely and effective resolution of customer concerns.
• Troubleshoot basic technical issues and provide step by step solution.
• Deliver excellent Customer service in a timely manner.

Walkin Date: 18th April 2025

Walkin Time: 11.00 AM to 1.30 PM

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