NTT DATA Freshers Recruitment | Service Desk | Bangalore, Noida

NTT DATA Freshers Recruitment in Bangalore, Noida For Service Desk Position. BE, BTech, BCA, BSc, BCom, BBA, BA, MA, MCA Graduates are eligible to apply for this job. More details regarding NTT DATA Bangalore and Noida Freshers Job Openings is given below.

Company Name: NTT DATA

Job Location: Bangalore, Noida

Role Category: Voice/Blended

Job Position: Service Desk

No.of Openings: 80

Experience: Freshers (0 to 1 year)

Qualification: BE, BTech, BCA, BSc, BCom, BBA, BA, MA, MCA

Job Description:

• NTT DATA is Hiring For Service Desk – C1/C2 English Proficiency – Bangalore, Noida.

Roles & Responsibilities:

• Managing customer interactions & records reported issues in the ITSM tool.
• Identifying technical issues related to desktop, laptop, printers, peripherals, etc., applying fixes and investigating root causes using internal instructions.
• Providing technical guidance in activities associated with identifying, prioritizing, and resolving problems by telephone and e-mail.
• Working requests relating to PC maintenance.
• Participating in a supportive role by acting as a liaison between customers and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner.

Key Skills:

• Ideally University education, preferably technical degree, or Microsoft certifications.
• Awareness of Microsoft Operating Systems local and Hybrid (Office and Remote) administration and Microsoft Office family applications.
• Ability to analyze and solve problems by investigating potential solutions using troubleshooting skills.
• Excellent communication and customer service skills.
• C2 level proficiency in English language.
• Flexibility to work shifts if required.

Compensation:

For 3 years full time Graduates (BCA/BSc/ BBA /BCom/BA – English)

• During training period, a stipend of Rs. 8000/- PM will be paid.
• After successful completion of the training a salary of Rs 2,80,000 P.A will be paid.

For 4 years full time Engineers (BE/BTech/MCA/MA – English)

• During training period, a stipend of Rs. 12000/- PM will be paid.
• After successful completion of the training a salary of Rs 3,00,000 P.A will be paid.

How To Apply:

• Registrations are closed

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