Wipro Freshers Recruitment | Customer Service Associate | Pune
Wipro Freshers Recruitment in Pune For Customer Service Associate. Graduates are eligible to apply for this job. More details regarding Wipro Pune Freshers Job Openings is given below.
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Company Name: Wipro
Job Location: Pune
Job Category: BPO
Job Position: Customer Service Associate
Experience: Freshers (0 years)
Qualification: Graduation
Job Description:
- Wipro Pune is hiring for Customer Service Associate.
Eligibility Criteria:
- Candidate must be a graduate.
- Candidate must be comfortable with working in night shifts.
- Strong communication skill with proficient written English.
Role & Responsibilities:
- Respond to customer queries in a timely an accurate way.
- To handle customer queries and complaints.
- Identifying customers need and help customer using specific features.
- Collaborate with teams and meet deadlines effectively.
- Stay updated on industry trends and continuously improve skills.
- Ensure compliance with legal and ethical standards.
- Meet performance metrics, including response time, issue resolution and customer satisfaction.
Perks and Benefits:
- 1 way cab provided.
- 5 days working 2 rotational weekly offs.