Cognizant Freshers Walkin | Content Review | Hyderabad

Cognizant Freshers Walkin Drive in Hyderabad For Content Review On 29th August 2024. Graduates are eligible for this walkin drive. More details regarding Cognizant Hyderabad Freshers Walkin Drive is given below.

Company Name: Cognizant

Job Location: Hyderabad

Job Type: Walkin

Job Category: BPO

Job Position: Content Review

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Cognizant Freshers Walk-in Drive For Content Review – Hyderabad.

Roles & Responsibilities:

Day-to-day responsibilities may include, but are not limited to:

• Understand and remain up-to-date with clients policies and guidelines.
• Review user reports regarding website content.
• Analyze and identify content on creator channels that is not in compliance with requirements and flag for action in a timely manner.
• Make well-balanced decisions and help resolve inquiries according to defined policies and procedures.
• Serve as an advocate for the user community.
• Investigate and resolve issues that are reported on such as requests for account support and reports of potentially abusive content.
• Review the reported content within agreed turnaround times and standards of quality.
• Recognize trends and patterns, and escalate issues outside policy.
• Fulfill base productivity and quality requirements of the client.
• Respond to user inquiries with high quality, speed, empathy, and accuracy.
• Gather, analyze, and utilize relevant data to develop ways to improve overall user experience.
• Use market specific knowledge, signals, and insights to spot and scope scalable solutions to improve the support of user community.
• Identify inefficiencies in workflows and suggest solutions.
• Review of sensitive content sometimes involving graphic or disturbing subject matter.

Walkin Date: 29th August 2024

Walkin Time: 10.00 AM to 12.00 PM

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