Genpact Virtual Drive | Non Voice | Ahmedabad

Genpact Freshers Virtual Drive in Ahmedabad For Non Voice On 10th April 2025. Graduates are eligible for this virtual drive. More details regarding Genpact Ahmedabad Freshers Virtual Drive is given below.

Company Name: Genpact

Job Location: Ahmedabad

Job Type: Virtual Drive

Job Category: BPO

Job Position: Non Voice Process

Experience: Freshers

Qualification: Any Graduation

Job Description:

• Genpact Mega Virtual Drive for the role of Customer Service: Non Voice Roles – English Language.
• Work Location: Ahmedabad (Work from office).
• Languages Known: Hindi+English.
• Shift Timing: Flexible with any shift.

Minimum Qualifications:

• Graduate (Any Discipline except law).
• Only Freshers are eligible.
• Fluency in English & Hindi Language is mandatory.

Preferred Qualifications:

• Effective probing skills and analyzing/understanding skills.
• Problem solving skills with customer centric approach.
• Excellent proficiency with written English and with neutral English accent.
• Must be able to work on a flexible schedule (including weekend shift).

Job Responsibilities:

• Respond to customer queries and customer’s concern.
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies.
• Reproduce customer issues and escalate product bugs.
• Provide excellent customer service to our customers.
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.

Note:

• Please keep your E-Aadhar card handy while appearing for interview.

Virtual Drive Date: 10th April 2025

Virtual Drive Time: 12.00 PM to 1.00 PM

Virtual Drive Details:

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