Wipro Walkin | Service Desk Analyst (0-2 years) | Hyderabad

Wipro Freshers and Experienced Walkin Drive in Hyderabad For Service Desk Analyst On 5th March 2026. Graduates and Post Gradates are eligible for this walkin drive. More details regarding Wipro Hyderabad Walkin Drive is given below.

Company Name: Wipro

Job Location: Hyderabad

Job Type: Walkin

Job Position: Service Desk Analyst (Technical Support)

No.of Openings: 10

Experience: Freshers/0 to 2 years

Qualification: Graduation, Post Graduation

Job Description:

• Wipro is hiring for For Service Desk Analyst.
• Support Modalities: Calls/Chats/Emails (No choose of modality).
• Work Mode: Work From Office (Mandatory – 5 days/week).
• Shift: Rotational Shifts ,Includes Night Shifts (As per project requirement).
• Transport: One Way Transport(Window time 7 pm-7am | Radius – 30 kms).
• Office Hours: 9.5 hours per day.
• Distance Comfort: Candidate must be comfortable commuting to office.
• Communication: Excellent verbal & written communication skills required.
• Work Location: Hyderabad.

Eligibility Criteria:

• Any Fresher Graduate or experienced candidate in Service Desk/Customer Support.
• Work Experience: 0-2 years only.
• Strong communication skills (verbal & written).
• Basic understanding of technical troubleshooting.
• Must have all educational documents (Provisional + all Marks Memos).
• Immediate joiners preferred.

Job Responsibilities:

• Assist end users with application issues, system administration queries, and network concerns.
• Diagnose, prioritize, troubleshoot, and resolve IT incidents via call/chat/email/walkins.
• Identify and escalate urgent tickets requiring immediate action.
• Log all interactions and document activities accurately in the incident management tool.
• Handle and resolve helpdesk requests efficiently.

WalkIn Drive Important Instructions:

• Please carry your updated resume and one Government ID proof.
• Only the first 150 candidates will be allowed inside, so please arrive on time.
• Candidates who have already attended the interview are not eligible to attend again for the next six months.
• Do NOT carry personal laptops.
• Pursuing candidates are not eligible.

Walkin Date: 5th March 2026

Walkin Time: 10.00 AM to 12.00 PM

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