Sitel Recruitment | Customer Service Representative | Hyderabad

SITEL Recruitment in Hyderabad For Customer Service Representative Position. 10+2, Any Graduates, Under Graduates are eligible to apply for this job. More details regarding SITEL Hyderabad Job Openings is given below.

Company Name: SITEL

Job Location: Hyderabad

Experience: Freshers / 0 to 1 year

Job Category: BPO

Job Position: Customer Service Representative

Qualification: 10+2, Any Graduation, Under Graduation

Job Description:

• SITEL Hyderabad is hiring for International Technical Support Voice Process.
• Answer inbound calls within the guidelines/goals established by the client and management.
• Consistently achieves call quality goals in order to meet client and customer satisfaction goals.

Eligibility Criteria:

• Age: 18 years to 35 years.
• Minimum Qualification: Intermediate (or +2 equivalent).
• Maximum Qualification: Graduates (Undergrads can be considered but should not be regular college students).
• Work Experience: Any Under Grad or Graduate freshers.
• Communication skills: Exceptional Spoken skills in English
• Shifts: Rotational shifts (Should be comfortable to work in all shifts)
• Salary: As per Market Standards

Job Description For International Voice (Technical Support Level):

• Responsibility: Provide Technical Support to International Customers.
• Shift Timings: Should be flexible to work in US Rotational Shifts.
• Desired Skills: Need Excellent Communication skills in English.
• Must Have Strong Technical Knowledge (Hardware, Software, and networking Concepts).
• Working Days: 5 days working.
• Weekly Offs: 2 Week Offs (Rotational and Split).
• Transport: Home Pickup and Home Drop.
• Rounds of Interview: JAM, HR, Voice and Accent, Tech Test, Operations Round.
• All Interviews will happen over Telephonic or Skype.

Skills/Knowledge/Abilities:

• Call Center experience a plus.
• Provide a high quality and proactive service to both internal and external customers.

Education:

• High school diploma or equivalent.
• Bachelors in a related field.

Experience Target:

• Call Center experience a plus.

Note:

• Any candidate applying for this position should be okay to work from office.
• The selected candidates should be able to join ASAP and have all documents handy for background verification.

How To Apply

• Apply For This Job

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