Infosys Freshers Recruitment | Technical and Non Technical Support (0-2 years) | Bangalore

Infosys BPM Freshers and Experienced Recruitment in Bangalore For Technical and Non Technical Support. BE, BTech, Any Graduates are eligible to apply for this job. More details regarding Infosys Bangalore Job Openings 2020 is given below.

Company Name: Infosys BPM Limited

Job Location: Bangalore

Experience: Freshers/Experienced (0 to 2 years)

Job Category: IT | Software

Job Position: International Voice Process (Technical & Non Technical Support)

Qualification: BE, BTech, Any Graduation

Job Description:

• Infosys BPM Ltd Hiring for International Voice Process (Technical & Non Technical Support ) – Bangalore.

Job Description For Technical Support:

• Qualification: BE/BTech.
• Experience: 0-2 years
• Shifts: Flexible for 24/7 shifts.
• Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues.
• Display Ownership and accountability.
• Quickly build trust and confidence with customer.
• Own and resolve customer issues efficiently, effectively and empathetically.
• Excellent comprehension and articulation skills.
• Excellent communication skills written.
• Analytical and Problem solving skills: Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues; Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently; Able to identify sales opportunities and upselling.
  
• Time Management Skills: Being proactive and show the utmost respect for customers time; Good time management, ensuring all contacts with customers add value; Ability to Multitask.
• Good verbal and written communication.
• Good analytical and reasoning ability.
• Exceptional customer service skills.

Job Description For Non Technical:

• Qualification: Any Graduation
• Experience: 0-2 years
• Shifts: Flexible for 24/7 shifts.

Note:

• As a precautionary measure for COVID-19, We encourage you to attend interview through Telephonic / Skype / Webex VC.
• Along with CV, kindly share your contact details, Skype ID and availability for interview.

How To Apply:

• Subscribe Here (Check Your Email To Activate Confirmation Link).
• Apply For This Job.

More Bangalore Jobs: Check Here

Join Bangalore Freshers Jobs Facebook Group