HCL Recruitment | Engineer Product Support / Analyst | Hyderabad

HCL Technologies Freshers and Experienced Recruitment in Hyderabad For Engineer Product Support / Analyst Position. Graduates are eligible to apply for this job. More details regarding HCL Technologies Hyderabad Job Openings is given below.

Company Name: HCL Technologies DPO

Job Location: Hyderabad

Job Position: Engineer Product Support / Analyst

Salary: Rs. 2,75,000 – 4,75,000/- per annum

Experience: 0 to 4 years

Qualification: Any Graduation

Job Description:

• We have an immediate requirement for Engineer Product Support / Analyst position at Hyderabad location.

Job Responsibilities:

• Troubleshoot and resolve complex Ad Serving issues for high-end clients like Financial Times, eBay, The Guardian, CBS, etc..
• Provide e-mail and chat support for issues raised by publishers. Issues can be related to ad serving/ reporting/ ad delivery/ page implementation /creative development.
• Work along with publishers on accounts to enable features and to resolve UI related issues.
• Able to work independently and efficiently to meet defined SLA.
• To consistently meet or exceed all agreed quality parameters as defined for the process.

Desired Skills:

• Freshers with good knowledge in HTML, CSS and JS can apply.
• Must have working knowledge of HTML, Javascript & CSS.
• Familiarity with ad operations, ad optimization and monetization tools.
• Using tools for debugging.
• Basic understanding of Digital Marketing / work experience in digital marketing is preferred.
• Excellent English communication skills, both written and verbal.
• Previous experience in E-mail and Chat support.
• Ability to work on complex troubleshooting scenarios under stringent deadlines.
• Willingness to work in a 24/7 environment.
• Positive frame of mind, open to feedback and must be able to perform under pressure.
• Preferred experience in ad serving platforms (DFA, Sizmek, Ad Tech, Adobe, Zedo, Omniture, DFP, etc).
• Previous experience in tech-support or tools/applications development domains will be an advantage.
• Experience in Digital Marketing and Campaign Management is an advantage but not a must have.
• Prior experience in any google process is an added advantage.

How To Apply:

• Registrations are closed

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