Flextronics Job Openings For Freshers in Chennai

Company Name: Flextronics

Job Location: Chennai

Experience: Freshers (0 to 3 years)

Job Category: IT

Job Position: Associate Engineer

Qualification: Bachelor’s Degree

Job Description:

• Good Communications Skills.
• Good Problem Resolution Skills.
• Basic Networking knowledge.
• Basic knowledge of Email clients.
• Basic Operating System knowledge (Win XP / Vista / 7).
• Customer Service / Technical troubleshooting Experience.
• Customer Service Oriented.
• BPO background will be an additional advantage.
• Resolve Service Request Tasks Resolve Incident Tickets (Basic and Advanced Troubleshooting).
• Answer Customer Service Calls and resolve issues reported by Self service tool Follow up with End Users when required by email and outbound calls.
• Provide Training to End Users Create and Publish KB Articles Map HD Proces.

How To Apply: Apply For This Job.