HCLTech Walkin | Process Associate | Hyderabad

HCLTech Freshers Walkin Drive in Hyderabad For Process Associate On 14th November 2026. Graduates are eligible for this walkin drive. More details regarding HCLTech Hyderabad Freshers Walkin Drive is given below.

Company Name: HCLTech

Job Location: Hyderabad

Job Type: Walkin

Job Position: Process Associate

No.of Openings: 50

Experience: Freshers

Salary: Upto Rs. 3,00,000/- per annum

Qualification: Graduation

Job Description:

• HCL Invites fresher non-Tech graduates for one of our US projects based in Hyderabad Location.
• We are seeking a highly analytical and customer-focused Billing & Account Analyst to manage client billing inquiries, account-related tasks, and resolve policy violations within advertising accounts.

Eligibility Criteria:

• Non-Tech freshers (BA, BCom, BBA Graduates (Result awaited cases need not apply)).
• Not Eligible: BE, BTech, ME, MTech, BCA, MCA.
• Strong analytical skills with the ability to interpret data and translate it into actionable insights.
• Excellent written and verbal communication skills, particularly in explaining technical concepts to customers (85% calls, 15% e-mails)
• Flexibility: This role requires working in shifts, including nights and weekends, to support our clients around the clock.

Job Responsibilities:

• 1. Billing Analysis & Client Communication: Analyze billing data, providing clients with detailed breakdowns of revenue and invested costs. Clearly explain complex billing concepts in a customer-friendly manner through phone and e-mail.
• 2. Policy Violation Management: Investigate policy violations in ads served, collaborate with internal teams to identify solutions, and communicate effectively with customers regarding corrective actions and remedies.
• 3. Account Activation & Administrative Support: Handle account activation and perform other administrative tasks related to Ads accounts, ensuring smooth operational processes and timely completion of requests.
• 4. Customer Support & Service Level Adherence: Prioritize and address client requests in a timely manner, ensuring adherence to SLAs while maintaining a positive customer experience. Available to work in a 24×7 environment to support client needs.

Note:

• Interested candidates can Walk in for the interview between 11 Am till 3 pm at below address.

Walkin Date: 14th November 2026

Walkin Time: 11.00 AM to 3.00 PM

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