Tech Mahindra Walkin | Banking Voice Process (0-1 year) | Hyderabad

Tech Mahindra Walkin Drive in Hyderabad For Banking Voice Process On 15th to 29th May 2026. Intermediate and Graduates are eligible for this walkin drive. More details regarding Tech Mahindra Hyderabad Walkin Drive is given below.

Company Name: Tech Mahindra

Job Location: Hyderabad

Job Type: Walkin

Industry Type: BPM/BPO

Job Position: Banking Voice Process

No.of Openings: 50

Experience: 0 to 1 year

Qualification: Intermediate, Graduation

Job Summary:

• Tech Mahindra Walkin Drive For Banking Voice Process.
• Job Title: Associate Customer Support Voice.
• Employment Type: Permanent.
• Salary: 2.2 LPA To 3.2 LPA + Incentives.
• Dress Code: Mandatory Complete formals only.
• Working days after training: 5 days with 2 days rotational weekly off.
• Mode of work: Work from Office.
• Work Location: Hyderabad (Hitech City).

Eligibility Criteria:

• Intermediate and Graduate in any discipline.
• Excellent Communication Skills: Well-articulated sentences; Strong comprehension, expression, tone & pronunciation; Speech clarity, perfect diction, and fluency.
• Verbal: English & Hindi (primary), regional languages (secondary).
• Written: English, Hindi, and regional languages.

Language Proficiency:

• Mandatory: English & Hindi (90% volume).

Skills Required:

• Strong verbal and written communication.
• Customer-centric approach with problem-solving ability.
• Ability to multitask and work in a fast-paced environment.
• Familiarity with CRM tools (Preferred).

Key Responsibilities:

• Handle inbound and outbound calls professionally with strong communication skills.
• Act as an advisor to customers, assisting with queries and providing resolutions.
• Follow up and provide updates to customers within promised timelines.
• Document all interactions accurately in CRM as per guidelines.
• Capture relevant notes from customer conversations for future reference.
• Provide timely Voice of Customer (VOC) insights to the team for product improvement.
• Adhere to login and production hours: Total: 9:00 Hours; Shift Timings: 8:00 AM 8:00 PM {Rotational}; Maintain punctuality and follow break schedules.
• Shift Timings: Male employees – Rotational day shifts; Female Employees – Rotational day shifts.
• Stay updated with process knowledge and daily updates.

Walkin Date: 15th to 29th May 2026

Walkin Time: 9.30 AM to 2.30 PM

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