Zycus Recruitment | Product Technical Analyst (0-1 year) | Mumbai

Zycus Recruitment in Mumbai For Product Technical Analyst Position. BE, BTech, MBA Graduates are eligible to apply for this job. More details regarding Zycus BMumbai Pune Job Openings is given below.

Company Name: Zycus

Job Location: Mumbai

Job Position: Product Technical Analyst

Experience: o to 1 year

Qualification: BE, BTech, MBA

Year of Passing: 2022-23 Passouts

Job Description:

• Zycus is looking to hire BE/MBA 2022-23 graduates as Product Technical Analyst.
• In this role, you will be part of a Global Team and work with our global customers in supporting our AI-driven procurement solution and serve as a subject matter expert on Zycus Procurement Performance and Spend Analytics application.

Eligibility Criteria:

• Education: MBA/Engineering Graduate (B.E./B.Tech) in Chemical/Mechanical/Electronics/IT/Computer Science.
• Experience Level: 0-1 years
• Strong written and verbal communication skills.
• Willingness to work in 24×7 shifts.
• Flexible, enthusiastic approach to work including a strong desire to learn new tools & techniques to solve business problems.
• Ability to collaborate with various internal and external stakeholders.
• Ability to learn, execute and excel. Multitask and work with priorities.

Job Responsibilities:

As a Product Technical Analyst at Zycus, you will:

• Serve as Product Technical Analyst on Zycus Procurement Applications (Source to Pay).
• Work on all aspects of Zycus Support Desk and be the first point of Contact for Customers having queries/ issues related to Zycus products & be available on email/ chat/ call mediums for the Customer concerns.
• Work with the Technical Account Management Team to ensure deliverables are on-time, increase efficiency and resolve issues for customers by coordinating with multiple Teams from Zycus & Customer side to achieve Customer Satisfaction.
• Participate and contribute to best practices (tools/process), knowledge sharing & find ways to automate and ideate new things to enhance Customer experience, reduce manual efforts and suggest new processes.
• Work with customers and internal stakeholders while participating and facilitating testing including User Acceptance Testing.
• Evaluate and suggest innovative solutions and workarounds for customer requirements.
• Work efficiently on, Zycus products configuration, Incident Management Tools, MS-Excel, etc.
  Provide strong technical understanding of Zycus product with the ability to discuss and demonstrate the Zycus Solution and how it may be configured to meet a customer’s business needs.

Benefits:

Five Reasons Why You Should Join Zycus

• 1. Industry Recognized Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a  Leader in Procurement Software Suites. Zycus is also recognized as a Customer First Organization by Gartner.  Zycus’s Procure to Pay Suite Scores 4.5 out of 5 ratings in Gartner Peer Insights for Procure-to-Pay Suites.
• 2. Pioneer in Cognitive Procurement: Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises.
• 3. Fast Growing: Growing Region at the rate of 30% Y-o-Y.
• 4. Global Enterprise Customers: Work with Large Enterprise Customers globally to drive Complex Global Implementation on the value framework of Zycus.
• 5. AI Product Suite: Steer next gen cognitive product suite offering.

How To Apply:

• Apply For This Job

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