Zscaler Hiring Freshers in Bangalore As Graduate Trainee Engineer On December 2017
Zscaler freshers job openings in Bangalore for Graduate Trainee Engineer position. BE, BTech, MCA, BSc Freshers are eligible for this role. More details regarding this job is given below.
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Company Name: Zscaler Softech India Pvt Ltd
Job Location: Bangalore
Experience: Freshers/Experienced (0 to 1 year)
Job Category: IT | Software
Job Position: Graduate Trainee Engineer
No.of Openings: 4
Qualification: BE/BTech (Computers), MCA, BSc (Computers)
Eligibility Criteria:
- Freshers or 0-1 year experience working as Product Support Engineer.
- Operating systems knowledge such as Linux, Unix and Free BSD is preferred.
- Knowledge or experience using tools like (Ping, Traceroute, MTR etc) is preferred.
- Knowledge of protocols such as HTTP, SMTP, FTP, DNS etc.
- Knowledge on below topics will be an added advantage:
- Network Protocol Analyzers (tcpdump, Wireshark)
- Network Security (SSL/TLS, VPNs, Firewall, IDS/IPS.
- Authentication systems such as LDAP, MS AD etc
- VPN technologies such as IPSec and VPN clients.
- Scripting knowledge (SHELL, Python, Perl) would be appreciated.
Job Description:
- Provide first line phone/email consultation to customers by independently handling simple security/network problems.
- Participate in a 24×7 Support Operation.
- Interface with senior engineers and assist the customer with testing or troubleshooting.
- Escalate issues in a timely manner and focus on Customer satisfaction.
- Assist in developing on-going training programs for the department.
- Monitors and tracks issues to ensure accurate resolution.
- Create entries in our technical support on-line database to accurately document any incident resolution that is not found in our knowledge base.
How To Apply: Apply For This Job.