Wipro Recruitment | Customer Support Associate (0-1 year) | Pune

Wipro Recruitment in Pune For Customer Support Associate. Undergraduates and Graduates are eligible to apply for this job. More details regarding Wipro Pune Job Openings is given below.

Company Name: Wipro

Job Location: Pune

Job Category: BPO

Job Position: Customer Support Associate

Experience: 0 to 1 year

Salary: Rs. 2,25,000 – 2,50,000/- per annum

Qualification: Undergraduates, Graduates

Job Description:

• Wipro Pune is hiring for Customer Support Associate – Pune.
• 5 days working and any 2-week offs.
• Looking for immediate joiner.

Eligibility Criteria:

• Good written and very good verbal communication skills.
• Fluent, neutral accent English language skills.
• Able to understand, assess and articulate a response both written and verbal.
• Be able to comprehend the words of the customer on an email and articulate the response in a free-flowing writing form.
• English Language proficiency overall needs to be excellent.
• Good telephone skills, able to listen patiently & remain focused throughout the conversation.
• Good customer care skills able to empathize, with a natural ability to assist & support, including commitment to follow through.
• Basic understanding of business structure, including key processes, services, business goals & role of main functions.
• Should be flexible in 24/7 shifts.
• Should be within Transport Boundary.

Dont’s:

• Poor grammar.
• Poor Windows skills.
• Issues with comprehending & communicating effectively with the customer.

Role & Responsibilities:

• Inbound/Outbound interaction with clients.
• Skilling on all voice and back office queues as per requirement.
• Good computer navigational skills and familiar with MS office.
• Should have good customer service skills.
• Understand customer queries / request and act accordingly.
• Maintain a healthy and clean work environment.
• Update knowledge of process on regular basis.

How To Apply:

• Registrations are closed

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