Vodafone JobsCompany Name: Vodafone

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Job Location: Pune

Experience: Freshers

Job Category: IT | Software

Job Position: L2 Unix Linux Support Engineer

Qualification: BE, BTech, MCA, MCS

Eligibility Criteria:

  • Red Hat or equivalent Operating System certificate.
  • High knowledge of Unix / Linux operating system.
  • Profound knowledge of SQL and Shell scripting.
  • Good knowledge of ITIL process is mandatory.
  • Good knowledge of Operating System security.
  • Good knowledge of storage concepts.

Job Description:

  • Maintain the Unix and Linux environments which support Vodafone Group’s key business applications.
  • Provide and operate IT infrastructure services for various applications and customers.
  • Constantly optimize our infrastructure and deliver cost efficient services of high quality.
  • Correction of erroneous data by manual intervention and workarounds.
  • Addressing, coordinating and tracking the removal of the causes of faults.
  • Support migration of new & changed software, elaborate and perform production checks.
  • Managing performance, stability and reliability of the systems.
  • Publish daily / weekly / monthly status reports to users & IT stake holders.
  • Support for scheduled activities (release support and changes for production).
  • Resolution of tickets and service request from.
  • Vendor management and coordination for issues/fixes.
  • Server operation of BI applications for VF Netherland.
  • Solve incident & problem tickets and work orders from the 1st level and other departments.

Job Responsibilities:

  • Provide best customer experience on service performance due to regular system reviews and pro-active performance and resilience improvements.
  • Assure correct database configuration and proper documentation of all relevant changes within the DB infrastructure.
  • Support supplier’s 3rd level and engineering in root cause analysis and remediation of problems in their products.
  • To come up with ideas to enhance the system.
  • Teamwork in an international team.

Desired Skills:

  • Linux, Unix, Backup, L2/L3, Scripting (shell core/pearl).
  • Good understanding of SOX regulation.
  • Proven experience of working in IT Infrastructure environments.
  • Good communication capabilities in English.
  • Being able to influence stakeholders and customer satisfaction.

How To Apply: Apply For This Job.